Departure-centred
Every booking, price, document and room hangs off a departure batch, so one page tells you who is travelling and what is still missing.
Built for Hajj & Umrah travel agencies
Every departure, in order.
Pilgrim OS keeps your leads, quotations, bookings, passport documents, flights, rooms and payments in one calm workspace, organised around each departure, so nobody has to ask the spreadsheet.
- $40
- per month, everything included
- $299
- one-time system setup
November Umrah · Batch 2
34 days to goPassengers
42/45
Documents
38/42
Rooms
21/22
- AR
Passenger A
Passport validTicket issued - FN
Passenger B
Passport expires soonRoom pending - MH
Passenger C
Documents readyRoom 412
Ticket issued
Outbound · 38 of 42
Passport check
2 need attention
Makkah · 21 rooms
Quad, triple, double
What you get
The whole journey, from first enquiry to return flight
Every module is included. There is no feature you have to pay extra for.
Leads to customers
Capture enquiries, follow them up on a date, then turn a lead into a customer with the details already filled in. Families and groups stay together.
Quotations that become bookings
Price a trip by room sharing and passenger type, send the quotation, and convert it to a booking without retyping anything.
Payments, tracked
Record deposits and instalments against each booking and see what is paid and what is outstanding per passenger and per departure.
Document vault
Collect passports and visas per pilgrim, review and approve them, and get a warning when a passport will not be valid long enough for the trip.
Flights, rooms and transport
Assign passengers to flights and hotel rooms in a few taps, track each ticket, and schedule airport transfers, coaches and ziyarat.
Reports by departure
See revenue, readiness and passengers for every batch, and export the manifest when the airline or hotel asks for it.
Your team, with the right access
Give sales, operations and finance staff their own roles. An audit log shows who changed what, in plain names.
Works on any screen
Use it at the desk or on your phone at the airport. Nothing to install, nothing to keep updated.
A look inside
One departure, everything it needs
Know who is ready
Documents, payments, flight and room for every passenger on one list. Filter to just the people who still need something.
Passengers
42
Docs ready
38
Fully paid
35
- APassenger AReady
- BPassenger BReady
- CPassenger CVisa pending
- DPassenger DReady
How it works
From application to your first departure
1
Apply
Tell us about your agency in the short form below. It takes a minute.
2
We get in touch
We call or message you, answer your questions, and agree how you will pay the setup and your first month.
3
Go live
We activate your agency's workspace. Sign in, invite your team and create your first departure batch.
Pricing
One setup fee. One monthly price.
No tiers and no add-ons. Prices are in US dollars.
System setup
$0one time
We set up your agency's workspace and get you ready to create your first departure.
Everything included
Monthly
$0per month
Keeps your agency's workspace running, with every module and every update.
Both prices include
- Every module: leads, quotations, bookings, documents, flights, rooms, transport, payments, reports
- No limits on users, departures or pilgrims
- Roles for your sales, operations and finance staff
- Secure document storage for passports and visas
- Works on desktop, tablet and phone
- Your agency's data is kept separate from every other agency
FAQ
Questions agencies ask
No. Pilgrim OS runs in the browser on your computer, tablet or phone. You sign in and work.
Apply
Let's get your agency on Pilgrim OS
Tell us a little about your agency and we will get in touch to answer questions and set you up. There is no obligation.